Part of having great communication skills involves picking up on nonverbal cue’s. You know what I’m talking about even if you are not aware of it. Rolling your eyes when people say something stupid is an easy example for you to think about.
When sending txt messages and emails its important to be very specific in what you are writing so it cant be misinterpreted by others. Letting people read something into it that you didn’t mean is a sure way to cause problems. Part of the reason being they cant see you to use the nonverbal cue’s you project to convey humor, irritation, playfulness etc. We have slightly overcome this through adding cute little 🙂 or goofy things like ROTFLMAO or one of my favorites when I don’t want people to think I’m kidding (•͡. •͡┌П┐ none of which are appropriate for a business contact. You can run into the same problem when speaking on the phone just not as badly since there they can at least hear your tone of voice.
All of this so you will understand just what type of impact your conversations have. Your best bet is always a face to face conversation with whomever it is you need to speak with. You can see and feel what they are saying to you. You can tell when they are exaggerating or lying. You can have much more useful interactions face to face then you could ever have using the internet, Facebook, email or a phone call. I’m a huge fan of getting in the room with a person, I can do anything if I’m face to face I could sell them stock in my new moon base. If you want some land on the moon call to set up an appointment so we can talk face to face. Start watching how people act when they talk, do they cross their arms? Lean back or forward? Do they place things between you to maintain distance. Can they make eye contact? There are so many things we can pick up on. If you start to pay more attention to this you will be able to negotiate much better.
You can learn this, it can be taught. Self taught or actually taught. You already do a lot of it on an instinctual level. Doubt me? <rolls eyes> ok well your loss. 🙂 <LMAO>